Frequently Asked Questions (FAQs)
1. What payment methods do you accept?
We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and Net Banking.
2. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.
3. What is your return policy?
You can return items within 30 days of receipt, provided they are unworn, unwashed, and in original condition. Please refer to our Return and Exchange Policy for more details.
4. How long does shipping take?
Shipping times vary depending on the shipping method selected. Standard shipping typically takes 5-7 business days, while expedited options are available for faster delivery. Please see our Shipping Policy for more information.
5. Do you ship internationally?
Yes, we offer international shipping to select countries. Please check the shipping options at checkout for availability and estimated delivery times.
6. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to accommodate changes.
7. What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact us within 7 days of delivery. We will work with you to resolve the issue, which may include a replacement or refund.
8. How do I care for my clothing?
Care instructions can typically be found on the garment's label. For best results, we recommend following the care instructions to maintain the quality and longevity of your items.
9. Do you offer gift cards?
Yes, we offer gift cards that can be purchased on our website. They make a perfect gift for any occasion!
10. How can I contact customer service?
You can reach our customer service team by emailing us at email@email.com or by calling +910000000000. We're here to help!